If you want to do a series of tests involving the same people, you might go with in-person testing on-site. Occasionally, those groups are prelabeled (closed card sort). While the participants might be your employees, hired to do such testing, it would be better to use a fresh set of eyes to get unbiased results. All pages of your site are understandable and easy to use 2. The present paper discusses usability and usability testing methods. There are many types of usability testing, but we would like to mention three of them that are the most relevant. *. This is an easy way to collect a large amount of qualitative data about people’s first impressions and reactions to your site. Viele Faktoren sind wichtig bei der Erstellung einer Website. It requires little setup and is a simple way to start improving the functionality and effectiveness of your website. The cost of unmoderated testing is lower, though participant answers can remain superficial and follow-up questions are impossible. The examples of session recordings and first-click tests (mentioned earlier on this page) are two types of remote, unmoderated usability tests. Every website, app, or tangible product should go through some degree of UX & usability testing. Relying mostly on computer programs, these passive testing methods provide insight into how users interact with a website in their ‘natural environment.’. Performance testing 6. To get the most out of usability testing—and to ensure you can actually use what you learn to make improvements for your users—we recommend that you come up with a plan before you start. Passing clear and concise instructions to the participants is helpful. Explorative, assessment, or comparative research: explorative research tests ask users open-ended questions to gather their opinions and insight about concepts of your site or app. Wir setzen eine Vielzahl von Usability-Methoden ein, um die tatsächlichen Nutzer in den Entwicklungsprozess mit einzubeziehen oder eine bestehende Anwendung zu evaluieren. There are a variety of online testing tools that allow you to remotely observe user behavior on your website; some let you pay participants to take short tests, while others monitor the behavior of real users as they interact with your site. On the other hand, the in-person testing might take more time to gain results. In this regard, website usability testing is a lot like exercising. Images are placed properly … You might determine whether all of the four fields should be correct all the time or you can tolerate mistakes in one of the fields. Usability: Ihre Website-Checklist. Depending on the type of testing, you can summarise the findings and organize the reports according to your goals. Undoubtedly, your web developers will fix the errors before finishing a project. These three types of usability testing methods have their own pros and cons, so you should choose the best type(s) for your website. These three testing methods generate different types of information: Each usability testing method gives answers to your research questions. Using this method, you can use your own tools online and reach as many participants as you need from around the world. WebEx and GoToMeeting are the most commonly used technologies to conduct a synchronous remote usability test. Furthermore, every method has it’s own strengths and weaknesses, and it’s usefulness heavily depends on your current situation. There are a few different kinds of usability tests out there, some being more technically geared towards UX designers and harder to implement. A major benefit of lab usability testing is the control it provides: all sessions are run under the same standardized conditions, which makes it especially useful for comparison tests. It’s low cost and relatively simple testing that enables real user feedback. Methods for usability testing. In guerrilla testing, test subjects are chosen at random from a public place, usually a coffee shop, mall, or airport. Your audience may not even be aware that you are conducting a usability test. Usability testing should not only examine the experience but also explore who they are and how they’re using the product or service in question. Generally, five participants are ideal for each testing session —  it is easily managed and doesn’t cost much if you use third-party services. Depending on the testing type, there might be unmoderated testing too. Usability testing methods for websites. Synchronous usability testing methodologies involve video conferencing or employ remote application sharing tools such as WebEx. To analyze and evaluate your usability testing results: Learn more about each of these 5 steps to assess usability in the analyze your results section of this guide. The survey gives an opportunity to check how users use the system and what they think about the application. This type of usability research takes place inside a specially built usability testing lab. You can inform how long the test is going to take, how they should comment about their findings, and what’s the goal for the test. Usability testing is a set of methods for evaluating a product or service by testing with representative users, then iterating based on direct feedback. It's a quick way to collect large amounts of qualitative data that validate certain design elements or functionality—but it's not a good method for extensive testing or follow-ups, as people are usually reluctant or unable to give up more than 5-10 minutes of their time. It is vital to recruit participants who are similar to your site users for your usability testing. This testing involves a group of representatives to give feedback about your website’s quality. Assessment research tests help to evaluate performance and functionality by testing user satisfaction and effort. Recent studies have shown that aesthetics bring in credibility, meaning that providing great user experience is the key. Doch dies ist nur die Spitze des Eisbergs. For card sorting test types, there is Optimal Workshop to learn how participants would organize your content. • If you have time (and some room in your budget), you might want to try an in-person, moderated test. 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